Document Ask Fern conversation resolution filter and origin page - #6723
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Document Ask Fern conversation resolution filter and origin page#6723devin-ai-integration[bot] wants to merge 3 commits into
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Summary
The Ask Fern conversations table in the Fern Dashboard now shows a resolution verdict per conversation with an All / Resolved / Unresolved filter that also applies to the CSV export, and it records the documentation page each question was asked from. Teams can filter to unresolved conversations to find documentation gaps and see which page users were on when they got stuck.
Implements docs for: feat(dashboard): per-conversation resolution filter and CSV parity for Ask Fern transcripts (fern-api/fern-platform#14042)
Implements docs for: feat(fai): capture the docs page an Ask Fern question came from (fern-api/fern-platform#14130)
Pages changed
fern/products/docs/pages/ask-fern/what-is-ask-fern.mdx— one sentence pair added to the existing Analytics accordion covering the per-conversation verdict (including thePendingstate before the conversation is scored), the origin page, the filter, and CSV parity.fern/products/dashboard/pages/changelog/2026-08-26.mdx— one dashboard changelog entry covering both features, with<ChangelogTags>ai</ChangelogTags>and a Button CTA to/learn/docs/ai-features/ask-fern/overview#features.Terminology and navigation corrections
Verified the copy against the shipped dashboard code on
fern-platform@app:AnalyticsPageClient.tsx) and the column defs are conversation-scoped, so the docs and changelog now say "conversations table".docsNavItems.ts→{ title: "Ask Fern", href: "ask-fern" }), so the changelog now points there.Resolutioncolumn rendersResolved/Unresolvedbadges, or a mutedPendingfor conversations the scoring job hasn't reached (ConversationColumnDef.tsx); the docs sentence now names all three. Filter values (all/resolved/unresolved) and the CSV columns (Resolution,Page) matchResolutionSelect.tsxandexport-to-csv.ts.No dashboard page documents the Ask Fern conversations table itself (
dashboard/pages/overview.mdxonly links to the canonical Ask Fern page), so no edit was warranted there.Lint (
pre-commit) andfern check --warningsboth pass with only pre-existing warnings.Link to Devin session: https://app.devin.ai/sessions/21bca69bb02b456c99f1869e82c2adef